For more than 20 years, TradeBeyond has been advancing a more efficient, responsible supply chain. Responding to retail sourcing’s need for smarter, automated workflows and data transparency, we developed the industry’s leading supply chain platform, CBX, which is relied on by many of the largest brands and retailers around the world.

As consumers, businesses, and governments alike have increased their commitment to sustainability, Fortune 500 companies such as The Home Depot, REI, Safeway, Lidl, and Lululemon have turned to TradeBeyond to help optimize product development, manage suppliers, reduce waste, and improve quality and compliance.



Learn more at TradeBeyond.com



About the Role

We are seeking an experienced Technical Program Manager to drive engineering excellence and operational rigor in our SaaS environment. Partner closely with the Head of Technology, you will provide structure, predictability, and data-driven insight into how engineering delivers.

This role exists to reduce delivery uncertainty, ensure process governance, and improve cross-functional alignment across Engineering and stakeholders (including Professional Services). By translating strategic initiatives into actionable plans and overseeing process execution, you will ensure that engineering teams are focused, unblocked, and continuously improving, while stakeholders are well updated with progress and their expectations effectively managed. In doing so, you will provide leadership with transparent visibility into delivery status, risks, and trade-offs.

Responsibilities:

Program & Sprint:

Facilitate cross-functional collaboration, driving sprint planning, backlog grooming, milestone planning, and alignment across Engineering and Professional Services teams.

Translate strategic initiatives into actionable program and sprint plans, balancing resources, priorities, and risk-mitigated schedules.

Proactively unblock teams, resolve dependencies, and ensure priorities are achievable while meeting sprint targets.

Delivery Execution:

Own end-to-end delivery of assigned projects, including building timelines, managing planning cycles, tracking progress, and escalating critical risks.

Serve as the source of truth for leadership on status, decisions, rationale, risks, trade-offs, and delivery forecasts.

Continuous Improvement:

Oversee and enforce process governance across teams to ensure consistent and disciplined execution.

Facilitate retrospectives and program reviews, leverage telemetry, incident data, and metrics to refine processes, tools, and execution strategies.

Support resource planning and capacity forecasting to improve predictability, operational readiness, and sustainable delivery.

Engineering Reporting & Metrics:

Define, track, and analyse performance metrics (e.g., velocity, cycle time, throughput)

Apply time-log methodology and analytics to surface inefficiencies and resource bottlenecks.

Develop dashboards and executive reports to communicate engineering health, progress, and ROI.



Requirements

Bachelor’s degree in Computer Science, Engineering or related disciplines

5+ years in technical program/project management, with a focus on SaaS/software engineering.

Strong command of agile methodologies, sprint planning, backlog management, and program management practices.

Proficiency with tools such as Jira, Confluence, Tableau/PowerBI, or similar.

Proven ability to decompose complex initiatives into deliverables, manage dependencies, and deliver under ambiguity.

Track record of facilitating cross-functional teams with proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.

Familiarity with SaaS engineering practices (CI/CD pipelines, cloud platforms, DevOps workflows) is highly desirable.

Product-led experience or understanding of product management principles is a plus.

Excellent communication and stakeholder management skills; able to synthesize technical realities for executives.

Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives.

Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments.



TradeBeyond Offers

You will work in a flat and open team environment where your experience and expertise are valued. You will work in partnership with a leadership team who have profound domain knowledge in their functional areas and are keen to work with you to continuously make positive impacts for our customers and employees. Externally, you will be engaging with a client network on a global footprint.


We offer competitive compensation in a dynamic, high growth and global environment. At TradeBeyond, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.



Interested parties, please apply together with resume, stating current and expected salary, and send it via APPLY NOW.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed

關(guān)于該職位

我們正在尋找一位經(jīng)驗(yàn)豐富的技術(shù)項(xiàng)目經(jīng)理，以在我們的 SaaS 環(huán)境中共同推動(dòng)研發(fā)部門技術(shù)的精進(jìn)與強(qiáng)化運(yùn)營嚴(yán)謹(jǐn)性。您將與技術(shù)負(fù)責(zé)人緊密協(xié)作，為研發(fā)部門的交付方式注入更多結(jié)構(gòu)化框架和可預(yù)測(cè)性及數(shù)據(jù)驅(qū)動(dòng)的洞察力。
這一職位的核心在于降低交付過程中的不確定性，確保流程監(jiān)督管理，并促進(jìn)研發(fā)部門與各相關(guān)方（包括專業(yè)服務(wù)團(tuán)隊(duì)）之間更順暢的跨職能協(xié)作。 通過將戰(zhàn)略計(jì)劃轉(zhuǎn)化為可執(zhí)行的計(jì)劃并監(jiān)督流程執(zhí)行，從而保障研發(fā)團(tuán)隊(duì)目標(biāo)明確、高效消除障礙并能持續(xù)優(yōu)化。 同時(shí)，您需要讓相關(guān)方及時(shí)了解項(xiàng)目進(jìn)展并有效管理期望，為管理層提供清晰的交付狀態(tài)、風(fēng)險(xiǎn)識(shí)別和決策權(quán)衡的可視化信息。


職責(zé)：
1.項(xiàng)目與沖刺規(guī)劃(Program & Sprint):
a.促進(jìn)跨職能協(xié)作，推動(dòng)沖刺計(jì)劃、待辦事項(xiàng)梳理、里程碑規(guī)劃，并確保研發(fā)部門和專業(yè)服務(wù)團(tuán)隊(duì)協(xié)調(diào)一致。
b.將戰(zhàn)略計(jì)劃轉(zhuǎn)化為可執(zhí)行的項(xiàng)目和沖刺計(jì)劃，平衡資源分配、優(yōu)先級(jí)排序和風(fēng)險(xiǎn)可控的時(shí)間安排表。
c.主動(dòng)識(shí)別并排除團(tuán)隊(duì)障礙，解決依賴問題，在保障沖刺目標(biāo)達(dá)成的同時(shí)確保優(yōu)先級(jí)任務(wù)的合理可行。

2.交付執(zhí)行 (Delivery Execution):
a.全面負(fù)責(zé)指定項(xiàng)目的端到端交付，包括制定時(shí)間表、管理規(guī)劃周期、跟蹤進(jìn)度以及關(guān)鍵風(fēng)險(xiǎn)的上報(bào)與溝通。
b.為領(lǐng)導(dǎo)層提供關(guān)于事態(tài)進(jìn)展、決策內(nèi)容、決策依據(jù)、潛在風(fēng)險(xiǎn)、取舍權(quán)衡及交付預(yù)測(cè)的權(quán)威參考依據(jù)

3.持續(xù)優(yōu)化 (Continuous Improvement):
a.推動(dòng)流程的監(jiān)督和管理在各團(tuán)隊(duì)中的落實(shí)，保障執(zhí)行過程的一致性與規(guī)范性。
b.組織復(fù)盤會(huì)議和項(xiàng)目評(píng)審，利用遙測(cè)數(shù)據(jù)、事件數(shù)據(jù)和指標(biāo)來持續(xù)優(yōu)化流程、工具和執(zhí)行策略。
c.支持資源規(guī)劃和產(chǎn)能預(yù)測(cè)，以提高可預(yù)測(cè)性、運(yùn)營準(zhǔn)備度和可持續(xù)性。

4.工程報(bào)告與指標(biāo) (Engineering Reporting & Metrics):
a.定義、跟蹤和分析績效指標(biāo)（例如：速率、周期時(shí)間、吞吐量等）。
b.應(yīng)用工時(shí)記錄方法和分析，識(shí)別效率低下問題和資源分配瓶頸問題。
c.設(shè)計(jì)開發(fā)可視化儀看板及執(zhí)行報(bào)告，清晰呈現(xiàn)工程項(xiàng)目的健康度、進(jìn)展和投資回報(bào)率 (ROI)。


要求 (Requirements):

1、計(jì)算機(jī)科學(xué)、工程或相關(guān)學(xué)科的學(xué)士學(xué)位。
2、5 年以上技術(shù)項(xiàng)目/項(xiàng)目管理經(jīng)驗(yàn)，專注于 SaaS/軟件工程領(lǐng)域。
3、熟練掌握敏捷方法、沖刺計(jì)劃、待辦事項(xiàng)梳理和項(xiàng)目管理實(shí)踐。
4、精通 Jira、Confluence、Tableau/PowerBI 等類似工具。
5、具備將復(fù)雜項(xiàng)目分解為可交付成果以及在不確定性條件下推進(jìn)交付的能力。
6、在跨職能團(tuán)隊(duì)協(xié)作方面有著良好的業(yè)績記錄，具備在高壓、多變的環(huán)境中引領(lǐng)變革和控制變更的卓越能力。
7、熟悉 SaaS 工程實(shí)踐（持續(xù)集成/持續(xù)部署流水線、云平臺(tái)、DevOps 工作流程）經(jīng)驗(yàn)者優(yōu)先。
8、具有以產(chǎn)品為導(dǎo)向的經(jīng)驗(yàn)或?qū)Ξa(chǎn)品管理原則有理解者優(yōu)先。
9、出色的溝通和利益相關(guān)者管理能力；能夠?yàn)楦吖芫C合闡述技術(shù)實(shí)際情況。
10、具備高級(jí)分析推理能力，運(yùn)用批判性思維和問題解決技巧來分解業(yè)務(wù)、技術(shù)和運(yùn)營目標(biāo)。
11、需要擁有英語六級(jí)證書，英文需流利的聽說讀寫，會(huì)說粵語者優(yōu)先

備注：本崗位會(huì)有出差到香港的需求，如不接受請(qǐng)勿投遞，謝謝

公司的優(yōu)勢(shì)及提供的福利：
*靈活、開放的管理模式，民主、人性化的制度及樂于分享技術(shù)的企業(yè)文化；
*以上職位一經(jīng)錄用，公司即為員工購買社保(5項(xiàng)基本)，住房公積金;
*五天八小時(shí)工作制;
*試用期后可享受帶薪年假10天;
*至少一年一次的提薪機(jī)會(huì)；
*年終雙薪；
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*有外派出國的機(jī)會(huì)；
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